Privacy Policy

Last updated: December 2024

1. Introduction

CareTechMobile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website (name, email, phone number, business name)
  • Contact us through WhatsApp or other communication channels
  • Subscribe to our newsletter or marketing communications
  • Book a demo or request our services
  • Make a payment for our services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and send related information
  • Send you marketing and promotional communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure hosting on Cloudflare's infrastructure
  • Regular security assessments
  • Limited access to personal data

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@caretechmobile.com.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@caretechmobile.com
  • WhatsApp: +91 99620 03738
  • Address: Mannarkkad, Palakkad Dist, Kerala, India
  • Website: Contact Page